Last updated: 03/01/2026
These Terms of Service (“Terms”) govern your access to and use of the Vynspire website and services. By accessing or using the Services, you agree to be bound by these Terms.
1. About Vynspire
Vynspire AI Labs Pvt. Ltd. (“Vynspire,” “we,” “our,” or “us”) provides software products and services designed to help businesses manage customer communication and related operational workflows.
Our Services may include messaging tools (such as a unified inbox) that integrate with third-party platforms, including Meta platforms such as WhatsApp and Instagram.
2. Scope of the Services
The Services enable businesses to:
- Receive customer messages
- View conversations in a centralized interface
- Respond to customers using connected messaging platforms
The Services are provided strictly as communication tools. Vynspire does not independently determine the purpose, content, or recipients of customer communications.
3. Eligibility and Authority
The Services are intended for business use only.
If you access or use the Services on behalf of an organization, you represent and warrant that:
- You are authorized to act on behalf of that organization
- You have the authority to bind the organization to these Terms
4. Acceptable Use
You agree to use the Services only:
- For lawful business purposes
- In compliance with applicable laws and regulations
- In accordance with these Terms and applicable third-party platform policies
You must not:
- Use the Services for unlawful, deceptive, or harmful activities
- Interfere with or disrupt the Services or related systems
- Attempt to gain unauthorized access to systems or data
5. App Terms (Messaging Integrations)
By connecting your account to the Vynspire Unified Inbox or any other Vynspire messaging product, you authorize Vynspire to access and process messaging data from supported third-party platforms (such as WhatsApp and Instagram) solely to provide messaging functionality on your behalf.
Vynspire processes such data only in accordance with:
- Your instructions
- Our Privacy Policy
- Applicable third-party platform terms and policies
Vynspire does not use messaging data for advertising, profiling, data enrichment, or unrelated analytics.
Your use of third-party platforms remains subject to their respective terms and policies.
6. Third-Party Platforms and Integrations
The Services integrate with third-party platforms, including Meta platforms such as WhatsApp and Instagram.
Vynspire does not control and is not responsible for the availability, functionality, or policies of third-party platforms. Access to and use of those platforms is governed by their respective terms and privacy policies.
7. Data Processing and Privacy
Your use of the Services is subject to our Privacy Policy, which forms part of these Terms.
When providing messaging services:
- Vynspire acts as a data processor
- Clients act as data controllers
- Clients determine how and why customer data is processed
Vynspire processes data only to provide the Services, in accordance with client instructions, applicable laws, and platform requirements.
8. Platform Data Restrictions
Vynspire does not:
- Sell Platform Data
- Use Platform Data for advertising or marketing
- Profile end users
- Enrich Platform Data with third-party datasets
Platform Data is used solely to enable customer communication through the Services.
9. Data Retention and Deletion
Platform Data is retained only:
- For as long as necessary to provide the Services
- As instructed by the client
- As required by applicable law
Data may be deleted or anonymized upon client request or termination of the Services, unless retention is legally required.
10. Data Responsibility and Platform Data
Vynspire provides its Services as a technology platform for businesses. When processing customer communications through third-party platforms such as WhatsApp, Vynspire acts as a data processor on behalf of its clients.
Clients remain responsible for determining the purposes and lawful basis for processing personal data obtained through their use of the Services. Vynspire processes such data only in accordance with client instructions, applicable laws, and platform policies.
11. Account Access and Security
You are responsible for:
- Maintaining the confidentiality of account credentials
- Ensuring that only authorized users access the Services
You agree to notify Vynspire promptly of any unauthorized access or security incidents related to your account.
12. Intellectual Property
All software, documentation, and materials provided by Vynspire are owned by or licensed to Vynspire and are protected by applicable intellectual property laws.
These Terms do not grant you ownership of the Services or any underlying technology.
13. Service Availability and Changes
We may update, modify, suspend, or discontinue parts of the Services from time to time.
We do not guarantee uninterrupted or error-free operation of the Services.
14. Suspension and Termination
We may suspend or terminate access to the Services if:
- These Terms are violated
- Required by law or third-party platform policies
- Continued access poses security or compliance risks
15. Disclaimers
The Services are provided on an “as is” and “as available” basis.
To the extent permitted by law, Vynspire disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
16. Limitation of Liability
To the maximum extent permitted by law, Vynspire shall not be liable for indirect, incidental, special, or consequential damages arising from or related to your use of the Services.
17. Changes to These Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
18. Contact Information
If you have any questions about these Terms, please contact us at: